Voice AI / 24/7 reception
AI receptionists
Your first hello. Available 24/7.
The goal
24/7
A first response, even after closing time
Why it was built
Customers call outside office hours, and a busy team cannot always get to the phone. Enquiries need a clear response whether someone calls during the working day, in the evening or on the weekend.
What we built
An AI receptionist configured around the business’s services and call-handling needs, available 24 hours a day, seven days a week. It gathers enquiry details, answers questions using approved business information and follows a defined handoff to the team.
The goal
Give callers a consistent first response and make enquiry details available for follow-up. The call flow is tailored to the business, with a clear route to a person when needed.
How it works
- 01
Answer and understand the caller’s enquiry
- 02
Capture the details the team needs
- 03
Connect the enquiry to the right next step